BayPort Credit Union

CONTACT US 1

• How do I contact BayPort Credit Union?

ACCOUNTS 7

• Can I access my account information by telephone?
• Can I access my account information online?
• How can I access my account information?
• How do I close my account?
• What is Regulation D? (aka Reg D.)

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BALANCE & AVAILABLE BALANCE 5

• How do I check my balance?
• When are funds deposited to an ATM available?
• When are night deposits posted to the account?
• Why is there a difference in my balance?
• Why was I charged the NSF fee when there were funds in the account?

CROSS ACCOUNT ACCESS 1

• How do I get cross account access?

BRANCH LOCATIONS AND HOURS 2

• What are our branch hours and locations?
• Where are your ATM's located?

CHANGING PERSONAL INFORMATION 3

• How do I change my address?
• How do I change my email address?
• How do I change my phone numbers?

Name Change 2

• How can I change the name on my account?
• How do I change the name on my checks?

CHECKS 9

• Can I place a stop payment on a check that has already cleared?
• Do senior citizens qualify for free checks?
• How can I check the status of my Check Order?
• How can I correct an incorrect check amount?
• How can I see if a check has cleared?

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E-MAIL SURVEY 1

• What is this E-mail Survey?

JOINT SIGNERS 2

• How do I add a joint signer to my account?
• How do I remove myself as a joint signer on an account?

MISCELLANEOUS SERVICES 3

• Does the Credit Union have a coin counting machine?
• Does the Credit Union offer Signature Guarantee?
• Does the Credit Union offer notary service?

OVERDRAFT PRIVILEGE 5

• Can I still have Overdraft Privilege if I already have overdraft protection?
• What is Overdraft Protection?
• What is the limit that for items paid through Overdraft Privilege?
• Who is eligible for overdraft privilege?
• What is Overdraft Privilege?

STAR 5

• How do I get a STAR pin number?
• Is there a toll free number for STAR?
• STAR User Guide
• What is STAR?
• Will I be charged a fee for using STAR?

SHARED BRANCHING - CUSC 2

• What are some FAQs for shared branching?
• What transaction can I do at a shared branch and what transactions cannot be done?

SOCIAL MEDIA 2

• What is BayPort's Social Media policy?
• What is the BayPort Facebook Fan Page?

TRAVEL INFORMATION 5

• Does BayPort offer foreign currency?
• How can I notify BayPort of my travel plans?
• Where can I find travel information?
• Why should I notify BayPort of my travel plans?
• BayPort Traveling Tip