A signature & legal verification is required for a name change. You can sign a new signature card and provide verification at any branch location.
Required Verification:

  1. A valid Driver's License showing the new name.
  2. Certified document (ie: certified marriage certificate, divorce decree) showing the change.

For a name change it is best for you to visit the nearest branch location, however if that is not possible you may call 800.928.8801 to have the paperwork mailed to you but you must provide a CERTIFIED COPY that will be kept in our records.

NOTE: This changes your name on your account only, checks, bill payment, and other services may require a separate request