If you would like to surrender or purchase a certificate you can do so by visiting a convenient BayPort branch or contact us using one of the below methods.
Call
Our Contact Center can be reached at (757) 928-8850 or (800) 928-8801. After-hours support is available for general account information and inquiries.
BayPort representatives are happy to chat with you if you need assistance. M–F 8:30am–6pm. The Chat feature can be accessed in the support section, located in the top right hand corner, after you have logged in.
BayPort members can send a secure email by accessing secure support in the support section, located top right hand corner, after they have logged into online banking.
Our current rates and more information about certificates and IRAs can be found on the Rates page on our website, or click here.
*Note: When surrendering a certificate before maturity an early withdrawal penalty will be imposed.