For your security your online banking account will automatically lock after 3 invalid attempts or bad logins.
You will need to contact BayPort to unlock your online banking profile.
You can contact BayPort using the following ways:
Phone Call
Our Contact Center can be reached at (757) 928-8850 or (800) 928-8801. After-hours support is available if you need account information or have a general question.
Secure Message
BayPort members can log in to Online Banking > Support and submit a secure message anytime. We’ll respond shortly.
Secure Chat
We’re happy to answer your general inquiries. For account assistance, start a secure chat in Mobile Banking or Online Banking > Support. We’re available M–F 8:30am–6pm.