When accessing your BayPort online account via BayPort's Mobile Banking App if you receive Application Error: "User Reset" after entering your login credentials please contact us.
A BayPort Member Service Representative will be able to complete a reset on your online banking account. Once, your account is reset please go onto a laptop or computer to access Online Banking to setup your new password. After setting up your new password you can log off of Online Banking and then access your account via the Mobile Banking App with your new login information.