Mobile Banking & Alerts

The Mobile Banking & Alerts screen is where you can learn more about our Mobile Banking services and sign up for Text Message Banking, enabling you to get your account balances via texting on your phone. You can also sign up for and manage email notifications of events on your accounts.

Text Message Banking

Text Message Banking is a quick and easy way to get your account balance anytime, anywhere. The Text Message Banking section allows you to set up your mobile phone so you can use it to get your account balances and recent transactions securely sent to you via text messaging. Once activated, Text Message Banking works in two ways:

  1. Text us a request for your balance whenever you want: You can text commands like "BAL" to 454545 on your cell phone to retrieve your primary account balance, or "BAL ALL" to get all your account balances. After texting the command, you will receive a text message with the information you requested. There are a variety of commands for different situations.
  2. Sign up for a weekly text: Every Friday we can send you the balance for an account you designate.

You can click on Learn More to watch a demo and understand Text Message Banking in greater detail.

How do I enroll for Text Message Banking?

If you have not yet setup your phone for Text Message Banking, follow these simple steps:

  1. Click on the Activate button under Text Message Banking. This will take you to a new screen describing the enrollment process.
  2. Enter your 10-digit mobile phone number and accept the terms and conditions by selecting the check box next to it.
  3. You will receive a text message on your mobile phone with a 6-digit activation code. Correctly enter the code and click on Next to go to the next step.
  4. Select the primary account you want balances and transactions to be retrieved from. If you want to receive weekly balance alerts, make sure the check box is selected.
  5. If you have completed the above steps correctly, you will see a confirmation screen congratulating you for successfully signing up for Text Message Banking.

What can I do after signing up?

After signing up for Text Message Banking, on the Mobile Banking & Alerts page you can:

  1. Change your cell number: You must first deactivate your existing number by clicking on the deactivate link next to your phone number. After that you can go through the 3-step set up process and register a new number.
  2. Change your primary account: If you want to change the account where balance (BAL) and latest transaction (LAST) information is being pulled from you can click on the change link next to your primary text banking account information.
  3. Turn weekly balance alerts off: You can click on turn off to stop receiving weekly balance alerts.
  4. Deactivate Text Message Banking: If you want to stop receiving text message alerts, you can deactivate Text Message Banking by either texting STOP using your cell phone or by clicking on the deactivate link in Internet Banking. You can always register a new number after deactivating by going through the enrollment process again.
  5. View Commands: Once you are signed up for Text Message Banking, you text the following commands from your cell phone to retrieve different account information:
    • STOP =Deactivate service
    • HELP = Help on keywords
    • BAL = Primary account balance
    • BAL CHK = Checking account balances
    • BAL SAV = Saving account balances
    • BAL ALL = All account balances
    • TRANS = Transfer funds to primary account
    • LAST = Last 5 transactions

If you want to print out a copy of the commands and keep it with you at all times, you can click on Print wallet insert which will launch a printer-friendly pdf version of the commands.

You can also receive a text message with the keywords on your cell phone by clicking on the Send keywords to phone link next to Print wallet insert.

Email Notifications

The Notification service is an area within the Internet Banking System where you can add, change or delete notifications. When you click the Email Notifications option, either the Express Setup or the Notifications Summary page will appear.

If you have no notification alerts currently setup, then the Express Setup screen will appear when you select this service.  From the Express Setup page, you can quickly setup notifications. Alternatively, you may use the more advanced setup pages by selecting the desired notification type within the Add Notification drop-down list and clicking on the Add Button.

After you have set up at least one notification, you will see the Notifications Summary screen, which will display a brief summary of your current notification(s)as well as any notification history for the last 30 days, if any. From this screen you will be able to add, edit and delete notifications or you can return to the Express Setup page.

To create a notification using the Express Setup screen:

  1. Select the checkbox for the desired notification(s)

  2. Select the desired account. To select more than one account, hold the CTRL-key while clicking on the desired accounts. (Multiple selection not available for the Check Cleared Notification, if offered.)

  3. Enter/Select the trigger criteria (for example, threshold amount, # of days prior to maturity date or payment due date, check #, personal message, start date and/or frequency) in the amount field corresponding to your selection.

  4. Verify your Email address or enter a new address where you want the notification sent.

  5. Click Submit to process your notification request. The Notifications Summary screen appears.

To Add a Balance Notification:

  1. Click the Add Notification drop-down list and select Balance. Click Add, the Notification Add screen appears.

  2. Select the account to be monitored from the drop-down list. Select multiple accounts by selecting the account option while holding down the CTRL-key.

  3. Select the appropriate Comparison terms in the Comparison field, (e.g., less than or greater than).

  4. Enter the threshold amount according to the value set in the Comparison field,( i.e., Greater Than 12500.00). Do not enter any commas or alphabetic characters in the Balance field.

  5. In the Email To field, enter the Email address to which the notification will be sent.

  6. Enter the Email text message that you will receive. For example, your message may read like this: "Your savings account balance has dropped below $500.00." Note: The Email Subject Notification is set at "Balance" so you will know which type of notification is being sent.

  7. When the information entered is complete, click Save Notification. Your notification information will now appear in the Notifications Summary, or you may click Clear to reset all fields and start over.

To Add a Check Cleared Notification:

  1. Click the Add Notification drop-down list and select Check Cleared. Click Add. The Add Check Cleared screen appears.

  2. Select the account to be monitored from the drop-down list.

  3. Enter the check number you wish to be notified about in the Check Number field.

  4. In the Email To field, enter the Email address to which the notification will be sent.

  5. Enter the Email text message that you will receive. For example, your message may read like this: "Check 101 has cleared your money market checking account."

  6. When you have completed the information, click Save Notification. Your notification information will now appear on the Notification Summary screen or you may also click Clear to reset all fields and start over.

To Add a Maturity Date Notification:

  1. Click the Add Notification drop-down list and select Maturity Date. The Add Maturity Date Notification screen appears.

  2. Select the account to be monitored from the drop-down list. Select multiple accounts by selecting the account option while holding down the CTRL-key.

  3. Enter the number of days prior to maturity you wish to be notified in the Send Notification field.

  4. In the Email To field, enter the Email address to which the notification will be sent.

  5. Enter the E-mail text message that you will receive. For example, your message may read like this: "Your CD maturity is about to expire."

  6. When the information is complete, click the Save Notification button. Your notification information will now appear on the Notification Summary screen, or you may click Clear to reset all fields and start over.

To Add a Payment Due Notification:

  1. Click the Add Notification drop-down list and select Payment Due. The Add Payment Due Notification screen appears.

  2. Select the account to be monitored from the drop-down list. Select multiple accounts by selecting the account option while holding down the CTRL-key.

  3. Enter the number of days prior to due date you wish to be notified in the Please notify me field.

  4. In the Email To field, enter the Email address to which the notification will be sent.

  5. Enter the E-mail text message that you will receive. For example, your message may read like this: "Your payment is about to become due."

  6. When the information is complete, click the Save Notification button. Your notification information will now appear on the Notification Summary screen, or you may click Clear to reset all fields and start over.

To Add a Payment Past Due Notification:

  1. Click the Add Notification drop-down list and select Payment Past Due. The Add Payment Past Due Notification screen appears.

  2. Select the account to be monitored from the drop-down list. Select multiple accounts by selecting the account option while holding down the CTRL-key.

  3. In the Email To field, enter the Email address to which the notification will be sent.

  4. Enter the E-mail text message that you will receive. For example, your message may read like this: "Your payment is past due. Please make a payment."

  5. When the information is complete, click the Save Notification button. Your notification information will now appear on the Notification Summary screen, or you may click Clear to reset all fields and start over.

To Add a Personal Reminder Notification:

  1. Click the Add Notification drop-down list and select Personal Reminder. The Add Personal Reminder Notification screen appears.

  2. Enter the Start Date. A calendar icon located alongside the start date fields is provided to assist you. Simply click on this icon to view the current month calendar. Calendar months may be changed by clicking the forward or backward arrows.

  3. Depending on the frequency of the notification select the radio button corresponding to how often the notification will occur (e.g., One-time, Weekly On, Monthly On, or Twice-Monthly On).

  4. If applicable, use the day and date drop down lists, to choose the day the transfer is to occur.

  5. In the Email To field, enter the Email address to which the notification will be sent.

  6. Enter the E-mail text message that you will receive. For example, your message may read like this: "Today is Jane Doe’s Birthday."

  7. When the information is complete, click the Save Notification button. Your notification information will now appear on the Notification Summary screen, or you may click Clear to reset all fields and start over.

To Add a Periodic Balance Notification:

  1. Click the Add Notification drop-down list and select Periodic Balance. The Add Periodic Balance Notification screen appears.

  2. Select the account to be monitored from the drop-down list. Select multiple accounts by selecting the account option while holding down the CTRL-key.

  3. Enter the Start Date. A calendar icon located alongside the start date fields is provided to assist you. Simply click on this icon to view the current month calendar. Calendar months may be changed by clicking the forward or backward arrows.

  4. Depending on the frequency of the notification select the radio button corresponding to how often the notification will occur (e.g., One-time, Weekly On, Monthly On, or Twice-Monthly On).

  5. If applicable, use the day and date drop down lists, to choose the day the transfer is to occur.

  6. In the Email To field, enter the Email address to which the notification will be sent.

  7. Enter the E-mail text message that you will receive. For example, your message may read like this: "This is my balance notification."

  8. When the information is complete, click the Save Notification button. Your notification information will now appear on the Notification Summary screen, or you may click Clear to reset all fields and start over.

To Edit a Notification:

  1. From the Notification Summary screen, click the Edit link next to the notification that you want to edit. The Edit Notification screen will appear with the current notification information displayed.

  2. Select the field or drop-down menu for editing, then proceed with adding or modifying the field.

  3. When completed, click Save Notification to save your changes.

To Delete a Notification:

  1. From the Notification Summary screen, click the Delete link next to the notification that you want to delete.

  2. The Delete Notification screen will appear with the current notification information displayed.

  3. Click Delete to complete the deletion, or;

  4. Click Cancel to abort this deletion and return to the Notification Summary screen.

Important Note: An Email notification message will be sent to you for each account activity notification you request. For example, if you request notification that a check has cleared, you will receive an Email message once that check has cleared. After receiving this Email, we recommend deleting the notification request using the "Deleting a Notification" procedure. If you do not delete the notification request, you will continue to receive Email messages daily that this same check has cleared. Once this request is deleted, no further Email messages will be sent.